KPO Consultants | Consultants to the LPO Industry

about the conference

Distinguishing Features of the Conference

One-on-One Meeting Opportunity

This Conference offers a unique opportunity to all buyers to not only educate themselves regarding the LPO industry and its offerings, but also to network with several global vendors at one platform. More specifically, we do this by organizing:
- Breakfast Meet
  Exclusively organized on both days of the Conference, it is an on-request pre-scheduled formal meeting amongst interested buyers and vendors at the breakfast table. The main idea is to promote a one-to-one exchange whereby both can discuss their outsourcing needs freely, defining their concerns, expectations, capabilities, as well as terms of signing the agreements. Should you be interested in participating in this initiative, buyers and vendors are requested to contact Pankaj Parnami at This e-mail address is being protected from spambots. You need JavaScript enabled to view it at least one week prior to the Conference.
- One-on-One Meeting
  Our "One-on-One Meeting" concept is a unique time-saving exercise that aims to provide prescheduled business meetings between qualified buyers and vendors. This invite will be extended only to the top most executives of law departments and law firms, capable of off-shoring, and to vendors with cutting edge infrastructure to meet buyer demands. The vendors will be able to invest quality time in exclusive business dialogues with the most significant executives in the industry. Hours invested during these dialogues could optimally enhance the sales process for the vendor community with benefits lasting up to 6-9 months post this Conference. The organizers would coordinate the entire process of organizing a One-on-One Meeting for you. The meeting itinerary will be provided to both the parties one week prior to the Conference, allowing them to fully research and prepare for these One-on-One Meetings. Should you be interested in participating in this initiative, buyers and vendors are requested to contact Pankaj Parnami at This e-mail address is being protected from spambots. You need JavaScript enabled to view it at least one week prior to the Conference.

Pilot Projects ~ A Novel Mechanism

Short projects are a good way to judge the quality of work. This Conference would unlock the potential of the global LPO industry in its true sense as it aims to offer participating buyers a real time opportunity to examine the work capabilities of LPO vendors. Through issuing Pilot Projects before/after the Conference, buyers not only explore multiple vendors at once, but can also cross examine their work methodology, and project outcome – saving precious time, resources, and money, eventually leading to a much-informed business decision. Similarly, this would give LPO vendors an opportunity to showcase their operational capabilities leading to possible client acquisition – thereby, significantly reducing their sales-life cycle. Further, this would be an advantageous exercise for those buyers and vendors who are contemplating establishing newer verticals as part of their business strategy.

Methodology
Buyers participating in the Conference can request for short term pilot projects (maximum two per buyer) to be executed by the LPO vendor(s). Buyers can provide the said vendor(s) with existing, albeit redacted, assignments of their firms, detailing specific responsibilities that they would like the vendor to perform, and can also set out criterion such as time and skill involved, level of quality and speed expected, confidentiality norms, to name a few. Based upon this information, LPO vendors participating in the Conference will be invited to work on the pilot projects. A complete profile of vendors willing to execute the pilot projects would then be sent to the buyers who can then make an informed decision and sign the NDA with the vendor/s undertaking the project/s. Should you be interested in participating in this initiative, buyers and vendors are requested to contact Pankaj Parnami at This e-mail address is being protected from spambots. You need JavaScript enabled to view it at least two weeks prior to the Conference.

The Global LPO Mall

To help vendors showcase their expertise to the buyer's community, and to give the buyers ample opportunity to explore the range of services as well as options available in the LPO/KPO space, there will be an exhibition area which we have designated as the LPO Mall. This exhibition zone will have different sections including:

Display Zone
Indian vendors would be allotted their vending zones in which they would remain available during the Conference period. They can display sample work projects in their areas of expertise in the form of CDs, presentations, wall-ups and brochures. They can also display relevant information about their infrastructure, teams, offices, etc. Buyers would come and meet them in-person at their zones.

Legal Software Zone
Based on industry feedback, we have included a special zone dedicated to companies looking to enhance the output of the global legal industry through IT. This zone would feature Software/IT /ITeS companies from India, US, UK, and other destinations which are actively providing software/IT services to the LPO industry, Law Firms, and General Counsels. The participation of these companies would help them display their opportunity assessment, and form strategic alliances with stakeholders of their interest.

Training Zone
This zone features LPO training institutes which have taken up the onerous task of training Indian lawyers for the LPO Industry and will be participating to demonstrate their training abilities to ensure a regular talent supply to the industry. Further, foreign training institutes, having witnessed the growth of the LPO sector in India have also been invited.

Other LPO Destinations Zone
This Global Conference provides a tremendous platform to emerging off shoring and outsourcing destinations like Mauritius, Kenya, the Philippines, Israel, South Africa, Bangladesh and Sri Lanka giving them an opportunity to represent and showcase their abilities in the LPO industry. We believe that it is not geography but expertise in areas such as people, communication skills, as well as cost, time-zone difference, and government stability that govern the growth of this industry. Vendors from countries other than India would not only use this platform to meet top LPO executives but would also be benefited by networking with global buyers in order to form strategic alliances.

Post Conference LPO Office Tours

The "LPO Office Tours" is an essential part of our two day Conference program and incorporates visit/s to the offices of legal off-shoring companies of various stature. This would provide buyers an exclusive opportunity to get real-time insights into the working of LPOs. It would also be an ideal platform for LPO vendors to exhibit and share their wherewithal including existing infrastructure, teams, training tools, IT structure, applied methodology, and security tools with buyers. Being an on-demand service, the organizers would coordinate this entire office visit with the itinerary being provided to both the parties, a week out from the Conference, thereby allowing them to fully prepare for the office tours.

Post Conference Gala Dinners (Focus Group)

As the name suggests, every evening the Conference will end with a gala dinner be hosted by one prominent vendor who would get an opportunity to exclusively host all attending buyers at once. This would be an ideal closing to each day, with formal and informal exchange of information amongst the participants. It is intended to be a focus group session where the buyers are invited by one particular vendor company for dinner during which they discuss business issues amongst themselves. Our team would be happy to help coordinate the entire process of managing this session.

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